Privacy Policy

Welcome to the Hitech website, which is currently located at www.hitechgp.co.uk. Hitech Grand Prix Limited (“we”, “us”, “our” or “Hitech”), the owner and operator of this website, is committed to protecting and respecting your privacy. 

This Privacy Policy provides information on why and how we collect and process your personal information when you use this website, use our online services or visit or interact with us via social media, including our company pages (together the “Website”).  

This Privacy Policy explains:  

• why and how we may use the personal information that we have obtained from interactions you (or others) may have with us as a business or when you contact us;  

• with whom we share your personal information; and  

• the rights you have in connection with the information we use.  

Please read the following carefully. 

Hitech Grand Prix Limited is the controller of your personal information. This means that Hitech Grand Prix Limited decides why and how your personal information is processed. Please see the section at the end of this Privacy Policy for our contact and legal information.  

In addition, we sometimes work with other organisations in connection with some of the processing activities described in this notice, such as social media platforms. Where that information is collected and sent to other organisations for processing that is for a common purpose or purposes, we will be making decisions together in relation to that particular processing and will be ‘joint controllers’ with the organisations involved. As joint controllers, we and the other organisations involved in making these decisions will be jointly responsible to you under data protection laws for this processing. 

This Privacy Policy may change from time to time so please check this Privacy Policy occasionally to ensure that you are happy with any changes. For more information on changes to our Privacy Policy, please see section 12 (Changes to this Privacy Policy). 

This Privacy Policy was last updated on the date set out at the start of this Privacy Policy.  

Personal information you provide to us: 

When you interact with us using the Website, for example, completing the ‘Contact Us’ form, we collect information about you and we may use information about you in the course of providing you our services, responding to your query and with support. We may collect some or all of the information listed below to help us with this:  

• ​​​​​your contact information, including your full name, email address, phone number and postal address; 

• details about your work and biographical information, including your job title, team or function, company/employer name, company size, company type; 

• your responses to our queries; 

• details about your work tools, referrals information, and your working preferences; 

• details of your marketing and in-app communication preferences; 

• information that you submit via any contact forms on the Website and any correspondence we have with you over email or phone; 

• any correspondence or messages (including emails, SMS or chat or social media messages or comments) that you send to us; 

• your social media activity including your social media handle, comments and ‘likes’ and the time and date of that activity; and 

• any additional information that you choose to tell us. 

Where we need to collect personal data where legally required to do so, or perform a contract we have with you (or take pre-contract steps you have requested), and you do not provide us with your personal information, we may be unable to provide products or services to you.  

You are under no statutory or contractual obligation to provide us with your personal information; however, we require at least the information above in order for us to deal with you as a prospective customer or customer (or a representative of the same) in an efficient and effective manner.  Where the law allows, we may combine information we receive from other sources with information you give to us and information we collect about you. 

Information we collect about you using automated methods 

We may automatically collect information about your use of the Website, such as the number and duration of visits to the Website and details of which particular pages have been visited. We will anonymise this information so that it is not attributable to you (“Anonymised Information”).  

We also automatically collect technical information, including anonymous data collected by the hosting server for statistical purposes, the Internet protocol (IP) address used to connect your computer or device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform as well as cookie, tracking pixel and beacon identification information. Please see our Cookie Policy for further information (“Technical Information”). 

We use any collected Technical Information and Anonymised Information to analyse how the Website is functioning and how it is used by users, for insight purposes and to help us maintain and improve the Website on an ongoing basis. 

​​​​​Information we collect about you from other sources

Not applicable.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose and complies with data protection laws. 

Data protection law requires us to have a valid reason to process your personal information for each of the different purposes for which we use that information. The law refers to each reason as a ‘lawful basis’. The purposes for which we use your personal information and the lawful basis on which we rely to process it for each purpose is as follows: 

Where you have provided CONSENT    

We may use and process your personal information where you have consented for us to do so for the following purposes: 

• electronic marketing communications including by email, SMS and, in relation to our mobile apps, push notices, where you opt-in to receive such communications following a request; 

• location, camera, photos, videos, contact lists, or other information from your mobile device accessed through our mobile apps; 

• personal information collected from non-essential cookies used on the Website (see our Cookie Policy for more information). 

We may also rely on consent to use your name and image for publicity purposes. If you do not agree, the photographs will be deleted or the image will be modified so you will be unidentifiable.

You may withdraw your consent for us to use your information in any of these ways at any time. Please see section 11 (Your Rights) for further details. 

Where necessary to comply with our LEGAL OBLIGATIONS 

We will use your personal information to comply with our legal obligations including as follows:  

• to respond or assist the public authorities or the police and other criminal investigation bodies where required by law; 

• to keep a record relating to the exercise of any of your rights relating to our processing of your personal information; 

• to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists to be able to comply with your request);  

• to anonymise or delete your personal information when it is no longer required for the purposes described in this Privacy Policy;  

• to comply with court orders or other notices where failure to do so would result in us breaking the law; and 

• to handle and resolve any complaints we receive relating to our processing of your personal information as described in this Privacy Policy. 

Where it is in your VITAL INTERESTS   

We will use your personal information where it is in your vital interests to do so.  

Where there is a LEGITIMATE INTEREST 

We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business, or that of a third party, for the following purposes: 

Processing necessary for us to deliver our services and support our corporate customers 

• to provide our services to you; and 

• to provide support to you; 

Processing necessary for us to promote our business and measure the reach and effectiveness of our campaigns 

• to contact you with marketing information by post; 

• to contact you with marketing information by email and SMS (if you are a corporate customer or where you were presented with an opportunity to opt-out of such contact but did not do so); 

• to tailor communications (including recommendations) to you based on your location, interests, and to personalise our services, products and content for you; 

• to communicate targeted advertising to you in social media. You may receive advertising based on information about you that we have provided to a social media platform, or allowed it to collect using cookies on our Website (or a combination of the two). For some of our marketing campaigns, we may use this information to exclude you from receiving advertising, if we believe it will not be relevant to you. You may also receive advertising because, at our request, the platform has identified you as falling within a group whose attributes we have selected or a group that has similar attributes to the individuals whose details it has received from us (or a combination of the two); and 

• for analysis and insight conducted to inform our marketing and business strategies, and to enhance your user experience.  

Processing necessary for us to respond to changing market conditions and the needs of our users 

• to analyse, evaluate and improve the Website and/or our products and services so that your visit and use of the Website and/or products and services are more useful (we will generally use data amalgamated from many people so that it does not identify you personally); and 

• to undertake market analysis and research so that we can better understand your use of the Website and our services and/or products. 

Processing necessary for us to operate the administrative and technical aspects of our business efficiently and effectively 

• to maintain the security of our staff, customers, users, and property; 

• to administer the Website, and for internal operations, including troubleshooting, testing, statistical purposes; 

• for cookies that are essential for our website to function properly (please see our Cookie Policy ​​for more information); 

• for the detection and prevention of fraud and other criminal activities; 

• for network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access;  

• for the purposes of corporate restructure or reorganisation or sale of our business or assets; 

• for efficiency, accuracy or other improvements of our databases and systems, for example, by combining systems or consolidating records we hold about you; 

• to enforce or protect our contractual or other legal rights or to establish, bring or defend legal proceedings; 

• to inform you of updates to our terms and conditions and policies; and 

• for other general administration including managing any reports you make, your queries, complaints, or claims, and to send service messages to you. 

Where necessary for us to carry out PRE-CONTRACT STEPS you have requested or for the performance of our CONTRACT

If you are a non-corporate customer (e.g. an individual customer or a sole trader), we will use your personal information where this is necessary for us to perform our contract with you or to carry out any pre-contract steps you’ve asked us to so that you can enter into that contract, for the following purposes:  

• to provide our services to you;  

• to respond to your product queries; and 

• to provide support to you including by responding to your requests and enquiries. 

We may disclose your information to our third party service providers, agents and subcontractors (“Suppliers”) for the purposes set out above. Our Suppliers can be categorised as follows:

Recipient or relationship to us | Industry sector (& sub-sector)

Advertising, PR, digital and creative agencies | Media (Advertising & PR)

C​​loud software system providers, including database, email, ordering, booking, customer relationship and document management providers  |  IT (Cloud Services)

Facilities and technology service providers including scanning and data destruction service providers  |  IT (Data Management)

Legal, security and other professional advisers and consultants  |  Professional Services (Legal & Accounting)

​​​Insurers and insurance brokers  |  Financial Services (Insurance)

Market and customer research providers  |  Media (Market Research)

Social media platforms  |  Media (Social Media)

Website and data analytics platform providers  |  IT (Data Analytics)

Website and app developers  |  IT (Software Development)

Website hosting services providers  |  IT (Hosting)

Payment processors  |  Financial Services (Payments)

When sending your information to third parties, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.  

When we share your personal information with any third parties that are controllers of that information, they may disclose or transfer it to other organisations in accordance with their data protection policies. This does not affect any of your data subject rights as detailed below. In particular, where you ask us to rectify, erase or restrict the processing of your information, we take reasonable steps to pass this request on to any such third parties with whom we have shared your personal information. These controllers may include companies in our corporate group with whom we share your personal information for audit and administration purposes, or where they provide or arrange the provision of services for us. 

We may disclose your personal information to other third parties as follows: 

• any third party who is restructuring, selling or acquiring some or all of our business or assets or otherwise in the event of a merger, re-organisation or similar event; and 

• if we are under, or consider that we have, a duty to disclose or share your information in order to comply with any legal or regulatory obligation or request, including by the police and other law enforcement bodies, tribunals, regulators, local or central government or related agencies. 

Your personal information may be transferred to countries outside the UK.  Those countries may not have similar data protection laws to the UK and so may not protect the use of your personal information to the same standard. 

Where we transfer your information outside of the UK, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Privacy Policy. These steps include imposing contractual obligations on the recipient of your personal information using standard clauses issued by the UK Information Commissioner’s Office (or other relevant body) and relying on decisions issued by the relevant UK Secretary of State (or other relevant person) declaring that a recipient or country is adequately protective of personal information to a degree that allows us to safely transfer your personal information to that recipient or country.  This includes any international frameworks that allow recipients to certify that they can receive your personal information safely and process it in a manner that is protected to an equivalent standard as that under UK law. 

Please contact us using the details at the end of this Privacy Policy for more information about the protections that we put in place and to obtain a copy of the relevant documents. 

If you use our services whilst you are outside the UK, your information may be transferred outside the UK in order to receive those services. 

If we collect your personal information, the length of time for which we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. We do not retain personal information in an identifiable format for longer than is necessary. 

We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for ​​​​6 years after the date it is no longer needed by us for any of the purposes listed under section 3 (How and why we use your personal information) above. The only exceptions to this are where: 

• ​​​​​the law requires us to hold your personal information for a longer period, or delete it sooner; 

• you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law (see section 11 (Your Rights) below); or 

• you exercise your right to require us to retain your personal information for a period longer than our stated retention period (see section 11 (Your Rights) below). 

​​​​​We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorised access, use, modification, and disclosure of your personal information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. While we strive to protect your personal Information, you acknowledge that there are security and privacy limitations of the Internet which are beyond our control, the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed and any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts. 

In the event we become aware that the security of the Website has been compromised or your personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.  

The Website may contain links to other websites run by other organisations which we do not control. This Privacy Policy does not apply to those other websites‚ so we encourage you to read their privacy policies. We are not responsible for the privacy policies and practices of other websites (even if you access them using links that we provide) and we provide links to those websites solely for your information and convenience. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or promises about their accuracy, content or thoroughness. Your disclosure of personal information to third party websites is at your own risk. 

‘Cookies’ are small pieces of information sent to your electronic device and stored on its hard drive to allow the Website to recognise you when you visit it. The Website uses cookies to obtain an overall view of visitor habits and visitor and user volumes to the Website.   

If you are using the Website, it is possible to switch off cookies by setting your browser preferences. For more information on how we use cookies and how to switch them off on your device, please visit our ​Cookie Policy. 

​​​​​We do not envisage that any decisions that have a legal or significant effect on you will be taken about you using purely automated means, however we will update this Privacy Policy and inform you if this position changes. 

We use a number of different social media platforms to communicate with you and to promote our teams, products and services. We process your personal information using these platforms in a variety of ways, as follows: 

Pages/accounts. We use your personal information when you post content or otherwise interact with us on our official pages and accounts on ​​​​Facebook, Instagram, LinkedIn, X (Twitter) and other social media platforms.  We also use the Page Insights service for Facebook, Instagram and LinkedIn to view statistical information and reports regarding your interactions with the pages and accounts we administer on those platforms and their content. Where those interactions are recorded and form part of the information we access through these Page Insights services, we and the relevant platform are joint data controllers of the processing necessary to provide that service to us. Please see the beginning of this privacy policy for more information about our joint data controller arrangements. 

Cookies. We use cookies and similar technologies in our website to collect and send information to Meta about actions you take on our website and applications. In particular: 

• Meta (who operates the Facebook and Instagram platforms) uses this information to provide services to us and also for further processing for its own business purposes. We and Meta are joint data controllers of the processing involved in collecting and sending your personal information to Meta using cookies and similar technologies as each of us has a business interest in Meta receiving this information.  You can find out more about these technologies by visiting our  Cookie Policy.  The services we receive from Meta that use this information are delivered to us through Meta Business Tools, which include Meta Pixel, Social Plugins and Website Custom Audiences. These tools allow us to target advertising to you within Meta’s social media platforms by creating audiences based on your actions on our Website and allow Meta to improve and optimise the targeting and delivery of our advertising campaigns for us.  

Our relationship with Meta and LinkedIn. As we are joint data controllers with these platforms for certain processing, we and each platform have: 

• entered into agreements in which we have agreed each of our data protection responsibilities for the processing of your personal information described above; 

• agreed that we are responsible for providing to you the information in this privacy notice about our relationship with each platform; and 

• agreed that each platform is responsible for responding to you when you exercise your rights under data protection law in relation to that platform’s processing of your personal information as a joint data controller. 

Meta and LinkedIn also process, as our processor, contact information that we submit for the purposes of matching, online targeting, measurement, reporting and analytics purposes. ​​​​These services include the processing these platforms carry out when they display our advertisements to you in your news feed at our request after matching contact details for you that we have uploaded to the social media platforms they operate. ​​​​These advertisements may include forms through which we collect contact information you give to us. 

Further information. The Meta company that is a joint data controller of your personal information is Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA (if you are a UK-registered user) or Meta Platforms Ireland Limited, Block J, Serpentine Avenue, Dublin 4, Ireland (if you are an EEA-registered user). The LinkedIn company that is a joint data controller of your personal information is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. For further information regarding these platforms and their use of your personal information, please see: 

• Meta’s Controller Addendum for Page Insights and UK Controller Addendum for Business Tools (for users located in the UK) and Controller Addendum (for users located in the EEA), and LinkedIn’s Page Insights Joint Controller  Addendum, which include information which  regarding how our and these platforms’ responsibilities to you are allocated as controllers of your personal information; 

• Meta’s Privacy Center including its Privacy Policy at https://www.facebook.com/privacy and LinkedIn’s Privacy Policy which include details of the legal reasons (known as ‘lawful bases’) on which each platform relies to process your personal information, together with details regarding your data protection rights 

• Meta’s help pages regarding its Page Insights and Business Tools and its terms and conditions relating to those tools 

• LinkedIn’s help pages regarding its Page Insights ​​​​and its terms and conditions relating to its advertising services, including LinkedIn Insight Tag  

You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Except in rare cases, we will respond to you within 1 month from either: 

• the date that we have confirmed your identity; or 

• where we do not need to do this because we already have this information, from the date we received your request.  

You have the following rights, some of which may only apply in certain circumstances: 

Your Rights & Further Information

• To have your information corrected if it is inaccurate and to have incomplete personal information completed. 

If you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us using any of the details described at the end of this Privacy Policy. 

• To object to processing of your personal information 

Where we rely on our legitimate interests as the lawful basis for processing your personal information for particular purposes, you may object to us using your personal information for these purposes by emailing or writing to us at the address at the end of this Privacy Policy. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Otherwise we will provide you with our justification as to why we need to continue using your data. 

• To withdraw your consent to processing your personal information 

Where we rely on your consent as the lawful basis for processing your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this Privacy Policy. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. If you withdraw your consent, our use of your personal information before you withdraw is still lawful. 

• To restrict processing of your personal information 

You may ask us to restrict the processing of your personal information in the following situations: 

• where you believe it is unlawful for us to do so; or 

• you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. 

In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings. 

• To have your personal information erased

In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this Privacy Policy. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request. 

• To request access to your personal information and how we process it 

You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this Privacy Policy. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. 

• To electronically move, copy or destroy your personal information in a standard, machine-readable form 

Where we rely on your consent as the lawful basis for processing your personal information or need to process it in connection with a contract in place directly with you, you may ask us to provide you with a copy of that information in a structured data file. We will provide this to you electronically in a structured, commonly used and machine readable form, such as a CSV file. 

You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. 

• Rights relating to automated decision making, including profiling 

You may also contest a decision made about you based purely on automated processing by contacting us using the information at the bottom of this Privacy Policy. We do not currently process your personal information to make such decisions about you and will update this policy/notify you if that changes. 

• To complain to a data protection regulator
  
  You have the right to complain to a data protection regulator relevant to our processing if you are concerned about the way we have processed your personal information. In the UK, the relevant regulator is the Information Commissioner’s Office (ICO).  Please visit the ICO’s website for further details. 

We may review this Privacy Policy from time to time and any changes will be notified to you by posting an updated version on the Website and/or by contacting you by email, as appropriate. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Website, whichever is the earlier. We recommend you regularly check for changes and review this Privacy Policy whenever you visit or use the Website. If you do not agree with any aspect of the updated Privacy Policy you must immediately notify us and cease using our services. 

Please send any queries about this Privacy Policy or about the way we process your personal information using our contact details below. 

Our email address for data protection queries is info@HitechGP.co.uk or alternatively you can contact us using the web form on the website. 

If you would like to contact us regarding a security issue or vulnerability you have identified, please send an email to info@HitechGP.co.uk.